🚚 Shipping & Return Policy - UczonAt Uczon, we strive to provide a seamless shopping experience. Please review our shipping and return guidelines below:1. Processing TimeAll orders are processed and dispatched within 1 to 3 business days after confirmation. Please note that orders are not shipped on Sundays or public holidays.2. Shipping Charges & Delivery TimeWe offer reliable delivery services across the country:Standard Delivery: 3 to 7 business days (Charges: Rs. 200 | FREE on orders above Rs. 2,000).Urgent Delivery: 1 to 2 business days (Charges: Rs. 500).3. Order TrackingOnce your parcel is dispatched, a tracking number will be sent to you via email or SMS. You can use this number to monitor your shipment's progress.4. Returns & ExchangeYour satisfaction is our priority. If you are not happy with your purchase:Return Period: You can request a return or exchange within 7 days of receiving your parcel.Condition: The product must be unused, in its original condition, and with all original packaging/tags intact.Sale Items: Items purchased during a sale or promotion are not eligible for return or exchange.5. Damages & CustomsDamages: While we ensure secure packaging, if your item is damaged during transit, please contact us within 24 hours with proof (photos) so we can assist you with the courier claim.International Orders: For customers outside the country, any customs duties or local taxes imposed by your government are the responsibility of the customer.
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