This shipping policy explains how uczon.com operates its shipping procedures and how we strive to meet your expectations with every order. Whether you’re a first-timebuyer or a returning customer, we want to ensure that your experience with us is smooth and satisfactory, right from placing your order to the moment it arrives at yourdoorstep.Please read this shipping policy together with our terms and conditions to familiarize yourself with the rest of our general guidelines.Table of contentsShipping and Delivery OptionsDelayed OrdersReturns and ExchangesContact InformationShipping and Delivery OptionsWe offer a variety of shipping options to suit the needs of our customers.Free ShippingAs part of our commitment to an exceptional shopping experience, we are pleased to offer free shipping Bulk Order.Flat Rate ShippingTo ensure affordability and simplicity in our shipping process, we provide a flat rate shipping option.Shipping MethodsWe offer simple shipping method to suit the needs of our customers:Same-Day Delivery: 2 to 4 DaysWe strive for a swift preparation process and orders are typically processed and dispatched within 2 to 4 Days so that customers can receive their items promptly.Delayed OrdersUnexpected delays can occur due to various reasons such as logistic challenges, inclement weather, high demand, or carrier issues. We are committed to handling thesesituations with transparency and efficiency. In the event of a delay, our priority is to keep you informed. We will promptly notify you with updates on the status of your orderand the expected new delivery time. Our goal is to provide clear and accurate information so you can plan accordingly.Understanding the inconvenience caused by delays, we offer options to maintain your satisfaction. If your order is significantly delayed, you will have the choice to continuewith the order, modify it, or cancel it for a full refund. Our customer service team is always available to assist with any changes to your order.Returns and ExchangesIf you have any questions about refunds, returns or exchanges, please review our refund policy.Contact InformationIf you have any questions or concerns regarding our shipping policy, we encourage you to contact us using the details below:uczonshop@gmail.com